Privacy Policy

1. Overview

This Privacy Policy explains how Skoliq (“Skoliq,” “we,” “our,” or “us”) collects, uses, stores, shares, protects, and deletes information when you use our website, mobile applications, web application, school portals, homeschool tools, teacher tools, study tools, communication features, and related services (collectively, the “Services”).

Skoliq is designed as a learning companion and study operating system for schools, homeschool families, tutors, music schools, teachers, parents, guardians, and students. Because the Services may be used by minors and educational institutions, we treat privacy, student information, and safety as core product requirements.

2. Scope of This Policy

This Privacy Policy applies to:

• the Skoliq website, including https://www.skoliq.com/privacy;
• the Skoliq mobile apps for Android and iOS;
• the Skoliq web app, dashboards, and school portals;
• accounts created by students, teachers, parents, school administrators, tutors, and homeschool users;
• uploaded documents, notes, assignments, submissions, projects, quizzes, flashcards, study kits, and related learning materials;
• communications made inside Skoliq, including comments, messages, announcements, and support requests.

If your school, teacher, parent, guardian, tutor, or organization provides your account, your organization may also have its own privacy notice, acceptable use policy, consent process, or data processing agreement.

3. Definitions

• Personal Information means information that identifies, relates to, describes, or can reasonably be linked to a person.
• Student Information means information related to a student's educational use of Skoliq, such as classes, grade level, section, assignments, submissions, teacher feedback, quiz scores, progress, portfolio items, and learning activity.
• Educational Organization means a school, homeschool group, tutor center, music school, review center, training provider, or similar organization using Skoliq.
• Tenant means a dedicated Skoliq workspace for an organization, school, homeschool group, family, or individual.
• User Content means content uploaded, created, submitted, or shared through Skoliq, including notes, documents, images, videos, audio, messages, comments, projects, assignments, quizzes, flashcards, and files.

4. Children, Students, and School-Managed Accounts

Skoliq may be used by children and students under the direction of a school, teacher, parent, guardian, tutor, or homeschool administrator.

4.1 Students Under 13 or Below Local Digital Consent Age

Students under 13 years old, or below the applicable digital consent age in their location, may only use Skoliq with authorization from a parent, guardian, school, or authorized educational organization. When a school provides access, the school may provide consent where legally permitted and may act as the authorized administrator for student accounts.

4.2 Student Data Protection Commitments

For student users, Skoliq commits that we will not:

• sell student personal information;
• use student personal information for targeted advertising;
• create advertising profiles for students;
• knowingly allow behavioral advertising based on student activity in Skoliq;
• use student educational records for unrelated commercial purposes.

4.3 Parent, Guardian, and School Controls

Depending on account type and tenant settings, parents, guardians, teachers, or school administrators may be able to view or manage student schedules, assignments, submissions, grades, progress, portfolio items, messages, and account status. Private student notes are private by default unless the student submits, shares, or attaches them to official schoolwork.

4.4 Safety and Communication

Skoliq may provide group chat, individual chat, comments, announcements, and project discussions. Educational organizations may enable moderation, teacher visibility, audit logs, reporting tools, or restrictions on private messaging for student safety.

5. Information We Collect

We collect information depending on how you use Skoliq, your role, and your organization's settings.

6. Sources of Information

We may receive information from:

• you directly when you create an account, upload files, write notes, complete tasks, submit assignments, or contact support;
• schools, teachers, parents, guardians, tutors, or administrators who create or manage accounts;
• other users in your tenant, such as group project members or teachers who comment on submissions;
• third-party login or integration providers, such as Google, Apple, Microsoft, or similar providers if enabled;
• analytics, crash reporting, hosting, database, storage, and security service providers.

7. How We Use Information

We use information to:

• provide, operate, maintain, secure, and improve Skoliq;
• create accounts and authenticate users;
• support multi-tenant school, homeschool, tutor, and individual workspaces;
• display the daily command center, schedules, deadlines, tasks, projects, files, notes, quizzes, flashcards, and progress;
• enable teacher-controlled assignments, submissions, rubrics, feedback, grades, and reports;
• enable student-owned study workflows, private notes, personal tasks, Pomodoro sessions, practice quizzes, and study plans;
• generate study kits, summaries, flashcards, quizzes, and learning suggestions from uploaded materials when requested;
• send notifications, reminders, alerts, announcements, and service messages;
• support communications, group projects, comments, and collaboration;
• detect, investigate, and prevent security incidents, fraud, abuse, and policy violations;
• respond to support requests and administrative inquiries;
• comply with legal, regulatory, contractual, and app store obligations.

8. AI Study Features and Document Processing

Skoliq may offer AI-assisted study features such as summaries, flashcards, quizzes, study kits, weak-topic suggestions, study plans, and explanations based on uploaded documents or user-provided content.

8.1 How AI Features Work

When you use AI features, Skoliq may process the content you provide, such as notes, documents, lesson files, worksheets, or questions, to generate outputs. These outputs may include summaries, practice questions, flashcards, key terms, suggested tasks, or study plans.

8.2 Accuracy and Review

AI-generated content may be incomplete, inaccurate, or inappropriate for formal grading without human review. Teacher approval may be required before AI-generated quizzes, flashcards, or study kits become official class materials or graded activities.

8.3 Training Use

Unless we separately obtain appropriate consent or provide a clear opt-in, Skoliq does not use student personal information, private student content, or school-controlled educational records to train public AI models. We may use aggregated or de-identified usage information to improve reliability, safety, and product performance.

8.4 Third-Party AI Providers

If Skoliq uses third-party AI providers, those providers may process submitted content only as necessary to provide the requested AI feature, subject to contractual, security, and confidentiality obligations. We will update this policy if our AI provider practices materially change.

9. How We Share Information

We do not sell personal information. We share information only as described below.

9.1 Within a School, Tenant, or Learning Group

Information may be visible to users based on role and permissions. For example:

• teachers may view assignments, submissions, quiz results, project activity, class progress, and student feedback history;
• students may view shared class materials, group project content, and their own progress;
• parents or guardians may view child progress where enabled;
• school administrators may manage users, classes, reports, tenant settings, and compliance requests.

9.2 Service Providers

We may share information with service providers that help us operate Skoliq, such as hosting, database, storage, authentication, analytics, crash reporting, customer support, email delivery, payment processing, security, and AI processing providers. These providers may only use information as necessary to provide services to Skoliq.

9.3 Integrations

If you or your organization connects third-party services, such as Google, Apple, Microsoft, calendar tools, storage tools, or learning systems, we may share or receive information as needed to provide the integration.

9.4 Legal, Safety, and Compliance

We may disclose information when we believe it is necessary to comply with law, enforce our terms, protect users, respond to lawful requests, prevent fraud or abuse, protect the rights and safety of Skoliq or others, or investigate security incidents.

9.5 Business Transfers

If Skoliq is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required.

10. Cookies, Analytics, and Similar Technologies

Skoliq may use cookies, local storage, device identifiers, analytics tools, and similar technologies to keep users signed in, remember preferences, improve performance, analyze usage, detect security risks, and debug errors.

For student users, Skoliq does not use cookies or similar technologies for targeted advertising based on student activity.

11. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, school policy, security needs, dispute resolution, or legitimate business purposes.

Retention periods may depend on account type:

• Personal accounts: retained while the account is active and for a reasonable period after deletion requests, backup cycles, or legal obligations.
• School-managed accounts: retained according to the school's instructions, contract, academic record policy, or applicable law.
• Submissions and grades: may be retained for academic recordkeeping, teacher review, school reporting, appeals, audits, or portfolio use.
• Support and security records: may be retained to resolve issues, prevent abuse, and comply with legal obligations.

12. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. These safeguards may include access controls, encryption where appropriate, monitoring, audit logs, backups, secure hosting, and role-based permissions.

No online service can guarantee absolute security. Users should keep login credentials confidential, use strong passwords, and immediately report suspected unauthorized access.

13. International Data Transfers

Skoliq may process or store information in countries other than your country of residence. When information is transferred internationally, we use reasonable safeguards required by applicable law, contractual arrangements, and security measures.

14. Your Privacy Rights and Choices

Depending on your location, account type, and applicable law, you may have rights to:

• access personal information we hold about you;
• correct inaccurate or incomplete information;
• delete personal information or request account deletion;
• export or receive a copy of your information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• complain to a data protection authority.

14.1 School-Managed Student Accounts

If your account is managed by a school, teacher, parent, guardian, or organization, we may refer privacy requests to that organization or require approval from the authorized administrator before acting on requests related to student educational records.

14.2 Account and Data Deletion

When we receive a deletion request, we may need to verify your identity and account ownership. Some information may be retained where required or permitted by law, including security logs, transaction records, school records, academic records, dispute records, or backup copies until overwritten according to our backup cycle.

14.3 Marketing Choices

You may opt out of non-essential marketing communications by using the unsubscribe link in emails or contacting us. We may still send service-related notices, security alerts, administrative messages, and school-related notifications.

15. Third-Party Links and Services

Skoliq may link to external websites, documents, videos, learning resources, payment processors, app stores, or third-party integrations. We are not responsible for the privacy practices of third parties. Review their policies before using those services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice, such as by posting an updated policy, updating the effective date, sending an email, or providing in-app notice. Continued use of Skoliq after an update means the updated policy applies, unless additional consent is required by law.

17. Contact Us

For privacy questions, requests, or concerns, contact:

• Privacy Email: privacy@skoliq.com
• Support Email: support@skoliq.com
• Website: https://www.skoliq.com
• Privacy Policy URL: https://www.skoliq.com/privacy

If Skoliq appoints a Data Protection Officer or school privacy contact, the DPO name, address, and contact details will be published here before launch.