How to Request Deletion
You can request deletion of your Skoliq account in either of the following ways:
- In-app: Go to Settings → Account → Delete Account and confirm the request, when this option is available for your account type.
- By email: Send a request to privacy@skoliq.com from the email address associated with your account, with the subject line “Account Deletion Request”.
School-Managed Accounts
If your account was created or is managed by a school, teacher, parent, guardian, or homeschool administrator, that organization may control your educational records. We may refer your request to your organization, or require approval from the authorized administrator, before deleting school-managed account data.
What Gets Deleted
When a deletion request is completed, we delete or anonymize the personal information associated with your account, including:
- your name, email address, profile photo, and login credentials;
- personal notes, tasks, files, study plans, flashcards, and quiz attempts you created;
- Pomodoro sessions, focus history, and study activity tied to your account.
What May Be Retained
Some information may be retained for a limited period after deletion where required or permitted by law, including:
- academic records, submissions, and grades retained by a school for recordkeeping or reporting;
- security, fraud-prevention, and support records;
- backup copies, which are removed according to our regular backup cycle.
See our Privacy Policy for full details on data retention.
Timeline
We aim to complete account deletion requests within 30 days of verification. You will receive a confirmation email once your account and associated personal data have been deleted.